Frequently Asked Questions

How the monthly agency fee is worked out

There are 52 weeks in a year.

52 weeks divided by 12 months = 4.33 weeks per month

License for number of hours using cleaner for and insurance cover each week (or the average amount of cleaning each week if you are having fortnightly) x 4.33 weeks = monthly amount.

The agency and insurance fee is the same amount each month because customers said they found this easier.

This is because it is just like how customers' pay other bills such as satellite television, broadband, gym membership and so on, which are the same amount each month.