FAQ Frequently Asked Questions

If your question isn't answered here, we would love to hear from you.

How can I be Assured that I will be Satisfied?

1. Our clients love our cleaners, and have the comfort of knowing that we have around 500 carefully vetted domestic cleaners all over the London area, and they can interview and change their cleaner as often as they like.

2. Amy Cleaning provides a domestic cleaning service to over 2000 very satisfied households every week. This because we:

* Are the largest non franchised domestic cleaners agency in the UK.
* Have branches in Central London, Finchley, and Kingston and will be opening soon in Bristol, Guildford, Bromley and St. Albans.
* As well as households, we serve large and small companies and organisations, such as the top lifestyle Management Companies & Concierge Services, Estate Agents, Property Management Companies, Health Centre’s. We also work with local councils who use our services clean the houses of residents in care, local schools and so on.

3. Our Cleaner Vetting and Monitoring is very strict. All potential cleaners require:

* 2 written references which we carefully check
* Proof of Address
* Identification
* Permission to work in the UK
* Next of kin details
* Passed our oral, written, and practical exams, for English, cleaning and customer service.
* Our testing is very stringent, and we would be delighted to send you copies of their references, exams and vetting details.

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