Our domestic cleaners are very carefully vetted, but we realise that having a cleaner is a very personal thing, and there is a small chance that a cleaner that one person loves, just may not be right for you. If you feel that the cleaner is not the person for you, then please tell us and we will organise a different cleaner for you to start. It is such a personal thing that one of our managers likens us to a dating agency. To avoid embarrassment should you want to interview another cleaner, start the interview along the lines that you will inform the company the next day whether or not they have the cleaning position. This means that if you do not take on that cleaner, you do not have the embarrassing end to the interview. If they are the cleaner for you, however, then please start with them straight away.
If your question isn't answered here, we would love to hear from you.