FAQ Frequently Asked Questions

If your question isn't answered here, we would love to hear from you.

Agency fee debited monthly from my Mastercard or Visa card

This is because with other cards we would have to 'remind clients to pay' each month, whereas with Mastercard or Visa we can do recurring transaction authority payments so can automatically charge clients each payment period. This is how we can offer:

  • Such a low price for such a high level of service
  • Vet, train, and manage the cleaners to an incredibly high degree

As we are putting your agency fee into doing this rather than un necessary financial administration.

You do not pay anything until we have allocated you a cleaner from the database, so we have found you a cleaner. 
You can change that cleaner whenever you want to, and have temporary ones to cover your regular cleaner's sickness or holidays.

Tags: Mastercard, Payments, Visa card

Related entries:

You cannot comment on this entry