Tag Archives: first impressions

Non-Verbal communication (1): The first impressions

It has been said by some professionals that it usually takes about two minutes to create an opinion on someone. Others rebate this by saying 30 seconds. Actually, there are others saying that you only need 2 seconds to get an opinion on someone! You know now that, what it takes you to open your front door to meet your new cleaner would be more than enough to decide if you really like her or not.

As psychologists say, we humans are confronted on a daily basis with complicated situations, or maybe we are forced to decode important information quite quickly. On these cases, without even knowing it, we tend to our beliefs, values and attitudes to make a decision or create an opinion on the matter.

It is part of our nature. I suppose it is our animal instinct; we need to protect ourselves. But this natural reaction can have big implications on the way we communicate or relate to others. Imagine your first meeting: You open the door to your new long waited domestic cleaner and… you don’t like her, you just don’t like her! But still you need to give her a chance, let her in, do the interview and hopefully change your mind about her. There is only one problem: it is extremely difficult to change your feelings once you already made up your mind about your domestic cleaner.

These unconscious judgments that we make can be very tricky. On one hand, this “ability” (let’s call it this way) can bring on us our worst prejudices which will stop us from interviewing our prospective domestic cleaner appropriately. On the other hand, it can save our lives.

Now that you have this information, use it to your advantage! We know that there will be situations where our most hidden part of our minds will work by itself to create a general idea of our new cleaner when we meet her for the first time. At http://www.amycleaning.co.uk we consider important to try and force yourself not to react instinctively by creating a structured interview, writing down your possible questions in advance. It will help you a lot to get a better idea about the experience, skills and attitude of the domestic cleaner.