Tag Archives: domestic cleaning agency

Cleaning products: what to use

You just joined a Domestic Cleaning agency and they have told you that you will need to provide the cleaning products yourself. Where do you start?

Everyone can get a little bit paranoid on the supermarket shelves trying to decide if the citrus-super-lime scale remover is better than the paradise-ocean-fragrance-bleach. All those chemicals with ammonium quaternary compounds or phthalates or who-knows-what that look like mini atomic bombs in colourful bottles.

It is always good to start thinking about what it is more important for you: sparkling clean or environmentally friendly? You actually have three choices in regards to cleaning products: conventional cleaning products, green or environmentally friendly products, and traditional products.

Conventional cleaning chemicals are available to customers with almost no information about their potential consequences for human health. Still there are thousands of customers willing to buy those products so they can have the most glimmering house at all costs. Some of these cleaning products have been proofed to cause occupational asthma as well as other allergies and derived illnesses.

This may be the main reason for a growing number of people willing to switch their cleaning products for a better alternative.

Still indecisive? Let me give you some facts.

 The only chemicals that green or environmentally products cannot match in terms of strength are those that contain chlorine, such as bleach. In those cases, the green products need a little bit more of manual help (yes, scrubbing).

Another fact: You do not need chemicals to clean (not kidding). These cleaning products that we often buy make the domestic cleaning task easier, but not better. In fact, the well known e-cloth will leave your windows even more sparkling than a conventional window cleaner.

Last fact (an old one): My grandmother used to say that “a person is not cleaner because they clean a lot but because he or she tries not to make everything dirty”. What a truth! Obviously it will take you longer to clean the cooker if you leave it full of sticky grease, debris and rests of food for one month instead of wiping it every day.

The good news are that to change your domestic cleaner into an “environment freaky”  you do not need to force her into mixing up pastes and solutions to clean the toilet bowl. You can always switch to the environmentally friendly chemicals we mentioned before.

Still not convince about the prices of those so called “green products”? Then maybe you can think about buying conventional cleaning products on a more conscientious way. Let us see how.

Just a bottle of washing up liquid will do the trick, at the end of the day we do not have our daily showers with bleach and antibacterial soap! Why do we need to do differently for our house?

If you feel  that buying only washing up liquid is too drastic a change and still find the need to buy more than one bottle of don’t-remember-the-name super cleaning chemical, then go with the basic ones: general cleaner, lime scale remover and a polisher (if needed). This way you will reduce your exposure (and your domestic cleaner’s exposure) to unnecessary strong chemicals.

Your domestic cleaner can help you a lot on deciding which chemical is the best, as she has the knowledge of years of house cleaning. Most probably if you ask her she will choose, by experience, the softest chemicals on the market. At the end of the day deciding which chemical to buy is not about which product is the best but how we use it.

How to get the best of your cleaner on the interview

Choosing a good domestic cleaner is not easy. There are always potential problems that need to be addressed from the start. Using a domestic cleaning agency will be an advantage for you in terms of quick replacements in case your regular cleaner is ill or resigns unexpectedly; but still, there is always some tips that you, as a customer, can follow during the interview with your prospective domestic cleaner to get the best of it (and her!).

Thinking of a domestic cleaner that can, magically, guess your cleaning requirements and get them done with a touch of a magic wand is not at all realistic. Every person has different priorities and expectations and it is important that you communicate them to the domestic cleaning agency as well as the domestic cleaner.

So, before the interview is arranged, make a plan and prioritize your needs. At http://www.amycleaning.co.uk we recommend that, when doing this, you consider: a) What tasks require equipment or supplies you don’t have; b) what tasks you prefer to do yourself; c) what items or areas in the house are of special importance.

When interviewing the cleaner that the domestic cleaning agency has allocated to you consider these easy to follow points so you can get more information about your new cleaner at the same time that you give her all the information she needs to provide a high quality cleaning service:

  1.        The length of the interview will depend on you; it is usually  between 5 and 30 minutes (but do not be afraid if it takes you longer than this! At the end of the day she is going to be your regular cleaner!).
  2.    Check the domestic cleaner’s appearance and non verbal communication. Someone that is looking down to the floor when you are explaining where the chemicals are kept won’t be very willing to work!
  3.      Ask a variety of questions including those relating to training, experience, cleaning times and days…
  4.      Show her your priorities: Which room is more important for you? How often do you want the blinds to be dusted?…Make sure she understands your needs; it will be easier to get what you want if you make it clear at the start.
  5.      Ironing: This seems to be a very obvious task to do. Nothing further from reality; everyone has specific preferences. Explain the domestic cleaner how you would like your shirts to be ironed (creases on your sleeves for example) or what would be the essential clothes for you to be ironed.
  6.      Laundry: It would be fine to ask your cleaner to organise the laundry and change the bed linen but it would be better for you to leave very clear instructions to avoid any pink socks in the future!
  7.       Rubbish: There are a lot of councils that issue fines if the rubbish is placed in the wrong place at the wrong day. For this reason, make sure you let the domestic cleaner know on the interview about the correct procedure.
  8.   The task sheet: Some people feel more comfortable writing a task list for the cleaner. It is in fact very useful for the domestic cleaners as it enables them to follow your requirements more easily (remember that the first days on your house will be the hardest ones for your domestic cleaner as she needs to get used to a “different way of doing things”). The domestic cleaning agency will have the possibility to give you an easy to use task sheet, making your life easier.
  9.      Cleaning products: You know by the domestic cleaning agency that you will need to provide the chemicals yourself. The interview is a good time to go through the chemicals you have in your house and also get to know the knowledge the domestic cleaner has on the different chemicals and cloths used.
  10.  The keys and the alarm: No one wants to get called in the middle of an important meeting because the cleaner has turn on the alarm by mistake or maybe she cannot open the door! It is better to make sure the cleaner knows how the alarm works from the beginning (make her practice a little bit) or any other “tricks” to open the door to the house.

Hiring your cleaning services from a domestic cleaning agency not only saves you time; it can also reduce your stress level. The domestic cleaning agency can always communicate your cleaner any changes on your priorities or needs to make sure that the information shared on your interview with the cleaner is accurate and up to date.

We can say that proper communication on the interview with the prospective cleaner is the key to a successful relationship with her. You have to get to know her at the same time that you need to assess her suitability; but it is important to make the effort at the beginning and avoid any stressful situation afterwards.

domestic cleaning and the minimum wage

There was a lot of debate in the domestic cleaning services industry about the minimum wage increase in October 2008, some people saying that it would decrease employment, others saying that it would have little effect.

Interestingly the credit crunch and the recession has diverted people’s discussions away from this debate.

http://www.amycleaning.co.uk is friendly with most other domestic cleaning firms, it is a small industry where everyone really knows everyone .  The general conclusion is that in most areas it has had no measurable difference. 

This is partly because it is hard to measure in comparison to the general recession of the economy which has had a far larger effect.  Also before the minimum wage increased to £5.73, in most areas agencies had to pay a bit more than the minimum wage to get the great staff they needed anyway. 

Also as far as individual agencies are concerned, as all their rivals also have to pay more in each area to get staff they are at no disadvantage to their competitors.   Cleaners are needed in a specific areas so it is not something where there are competing with those located abroad that are not subject to these laws.

All in all, the challenging marketplace is caused by the current state of the economy and not the minimum wage increase. 

The management at Amy Domestic Cleaning Agency Services has been through a few recessions and has always been fine, so we regard it as all just a little history repeating. 

It is a sad fact though that many newer agencies do not have experience with these conditions and have not set themselves up correctly for them.  Normally the domestic cleaning agency services that are not managing to make it during these conditions are those that do not have proper financial reporting, organisation skills, management experience and biggest of all they have bank borrowings.

If you are a  agency that is having troubles, please do feel free to give us a call and we are always happy to chat to and help good people.